Mary Beth Crum
00:12 05 Jun 18
I have always been happy with Upstairs Downstairs and particularly with Jill. When I have had teams I have not been happy with, all I have to do is contact Jill and she replaces them. They are all hard workers, some harder than most, but they also are dedicated. I appreciate their timeliness, their ability to work as a team efficiently, and to do a great job of cleaning my house. This is one of the best companies I have used to clean my house.
20:19 29 May 18
Jill always reconfirms the date for the visit as they come monthly which is valuable as my schedule/ cleaning needs change.Caroline always asks if there is anything special needed when she comes. Her sunny personality is very appreciated. I trust her to be in my house even when I cannot be home. I have recommended upstairs downstairs to 3 of my neighbors. Hope they decide to contact upstairs downstairs as I know they will be very satisfied
16:01 25 Jun 18
Outstanding service! The house was sparkling and the cleaning team was thorough, knowledgeable, friendly and fast. Cleaned to perfection. Will definitely refer this service to my family and friends with utmost pride and confidence!
19:26 23 Mar 18
We have used this company for 3 years now, and are really happy with them. There is consistency with the people they send to our home and they do such a nice, thorough job. Also, the owner is very flexible when we have needed to change cleaning dates or times in the past. She responds right away, and regularly checks in to see how things are going. Would highly recommend to anyone searching for a reputable and trustworthy cleaning service.
18:31 13 Mar 18
I have really enjoyed having these cleanings. They are very thorough and the company has great customer service! I find that my house seems to remain cleaner longer too which is so delightful. My dog is very comfortable with Lilly as well which makes these visits really simple and convenient for me. Very pleased! 🙂
23:11 19 Sep 18
High quality and most friendly service I've ever had.
19:56 17 Jan 19
I have had Upstairs Downstairs for more than 12 years. They are insured and bonded. Schedules are flexible. I had the same team for many years. Now I have a new person who also does a great job. If they forget something, I remind them and it is done the next time.
20:59 17 Jan 19
Have used Upstairs/Downstairs for years and have always received great service. Maggie is great and the house always looks fantastic after she is done. I would highly recommend them!
02:59 18 Jan 19
Upstairs Downstairs has been our cleaning service for a few years now. They are thorough and reliable and reasonably priced. And I know if I'm ever in need of something extra (maybe an extra quick visit before we have weekend visitors) they can accommodate. I like they have a team of two people come to our home, they get the work done in half the time.
01:54 18 Jan 19
They do a really nice job cleaning, they are responsive and reliable!